Technical Support Analyst

At Acturis we can offer you many paths in the development of your professional career.

Whatever you choose today, may be changed by you one day as your work experience increases.
We believe in long-term cooperation and we attribute our success to the dedication and expertise of our colleagues which we heavily invest in.

You will receive structured targets, regular feedback and an annual performance review.

Application Support Analyst:

What will you do?

• Helping customers with the configuration of Acturis to get the most out of the system while meeting their business needs,

• Advising customers on system functionality and providing solutions to technical queries and issues,

• Testing configuration changes and evaluating the impact of new features on tools, processes, and customer workflows,

• Using SQL databases to create reports and create dedicated solutions based on customer requirements,

• Creating and maintaining clear, accurate documentation for both internal teams and customers.

What do you need to join our team?

• A completed higher education qualification,

• Fluent English (min. B2 level), with particular emphasis on Business English - spoken and written,

• Excellent problem-solving skills and attention to detail,

• Ability to work under time pressure and meet deadlines,

• Ability to work both in a team and independently,

• Excellent communication and interpersonal skills,

• Ability to quickly learn new skills.

Apply

We are always keen to hear from talented individuals who are eager to kick-start their career in IT. If you're interested in starting your career in IT please click “Apply” to send your CV and Cover Letter in English.

If you have been recommended by a member of our staff, please add ‘Recommended by Name Surname’ in the cover letter field.

Application Process

Application > Review > Online Test > Remote interview (3 stages: 1 HR and 2 technical which will take 3 hours 15 minutes) > In-person interview > Job Offer

Due to the high-volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants.

Acturis Poland have a whistleblower procedure within the company. If you would like to familiarise yourself with it please email us at info.poland@acturis.com.