Office Support Assistant

At Acturis, innovation isn’t just part of our culture — it’s in our DNA.

Our journey began in 2000 in the garage of our co‑founder, Theo Duchen, who—together with fellow former McKinsey partner David McDonald—set out to reinvent insurance technology. From those start‑up beginnings, Acturis has grown into a global SaaS leader transforming the insurance industry.

Today, over 100,000 users in 40+ countries rely on our platform to run and grow their businesses. By partnering closely with brokers, insurers, and MGAs, we continue to shape modern insurance across both personal and commercial lines.

Recognised as a Great Place to Work® 2026 Acturis combines the agility and innovation of a start‑up with the scale and stability of an industry leader. You’ll join a team where expertise is valued, ideas move fast, and talented people make a real impact from day one. And as an EcoVadis Committed‑rated organisation, we focus on creating long‑term value by operating in a sustainable and responsible way.

Day to day you will:

• Deliver a professional and welcoming front-of-house experience, acting as the first point of contact for visitors, colleagues and incoming enquiries.

• Coordinate the day-to-day running of the office, including facilities, suppliers, office equipment, catering, stationery and meeting logistics.

• Support employee experience through onboarding new joiners, health and safety administration, company events and wider office operations projects.

We offer structured development, clear progression, and genuine ownership — whether that means leading projects, shaping strategy, or mentoring others. You’ll work in a collaborative environment where strong performers progress quickly.

You can expect:

• A transparent progression structure with regular feedback, clear development goals and annual performance reviews.

• Early responsibility and ownership of key office, facilities and employee experience initiatives, with opportunities to contribute ideas and improve processes.

• Comprehensive onboarding, ongoing training and support from experienced colleagues to help you develop your operational, administrative and business support skills.

You’ll thrive here if you:

• Experience working in a fast-paced, customer-facing environment, with the ability to remain professional, organised and responsive when managing multiple priorities.

• Strong communication and interpersonal skills, with confidence interacting with colleagues, visitors, suppliers and senior stakeholders.

• A proactive, self-motivated approach, excellent attention to detail, and good working knowledge of Microsoft Office applications including Word, Excel and Outlook.

This role is based in London, with an expectation of 5 days per week in the office. You must be available to start work in early December.

Ready to join a collaborative team where you'll be trusted with responsibility and encouraged to develop?

Join Acturis and take on a role where your impact is immediate, your ideas matter, and your progression is limitless.

Please note Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. For further information, visit www.acturis.com.

If you will require any reasonable adjustments to be made at any stage throughout the recruitment process then please email recruitment@acturis.com so that we may accommodate them for you.

Successful candidates will usually be contacted within 14 days of applying. Due to the high-volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants.

Unfortunately, we are unable to offer sponsorship for this position at this time. Please keep an eye out on our Careers page for any updates regarding sponsorship.