IT Support Technician (School/College Leaver) - London

At Acturis, innovation isn’t just part of our culture - it’s in our DNA.

Our story began in 2000 in the garden shed of our co founder, Theo Duchen, who, alongside fellow former McKinsey partner David McDonald, set out to reinvent insurance technology. What started as a bold start up idea has grown into a global SaaS leader trusted by the industry.

Today, over 100,000 users across 40+ countries rely on the Acturis platform. By working closely with brokers, insurers and MGAs, we continue to shape the market and drive new standards across both personal and commercial lines.

Acturis is proud to be recognised as a Great Place to Work® 2026 and to maintain a collaborative, innovative, start‑up‑style culture, even as we scale globally. With over 90% of our hires coming from graduate backgrounds, this is a place built for early‑career talent to thrive. And as an EcoVadis Committed‑rated organisation, we focus on creating long‑term value by operating in a sustainable and responsible way.

Day to day you will

• Work full time in central London providing first line support to colleagues.

• Log and manage issues through our help desk system while supporting 800 colleagues globally.

• Build and maintain a large fleet of laptops using technologies such as MDT, and follow documented IT procedures including onboarding, Active Directory checks, and office equipment setup.

We offer mentorship from day one, a clear progression path, and real responsibility early on because we have built an environment where graduates grow fast and make meaningful impact.

You can expect

• A transparent career structure, regular feedback and 3 formal performance reviews annually
• Opportunities to take ownership, develop specialist skills and contribute to key IT projects
• Intensive onboarding, industry recognised training and funded technical courses as you progress

You will thrive here if you

• Have excellent GCSEs or equivalent, ideally including an A or 9 in Maths, and A-levels or an IT related BTEC
• Are logical, organised, client focused and confident communicating with colleagues
• Have a strong interest in technology and are eager to learn tools such as Windows 10/11, Windows Server, MDT, SCCM, Active Directory, Hyper-V and PowerShell

This role is ideal for a college leaver who has studied an IT related BTEC or A-levels and wants to start a hands on technical career.

Ready to apply your technical mind to real world challenges?
Join Acturis and build a career where you will grow quickly, innovate boldly and work alongside some of the brightest people in the industry.

Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. For further information, visit www.acturis.com.

If you require any reasonable adjustments during the recruitment process, please email recruitment@acturis.com.

Successful candidates will usually be contacted within 14 days. Due to high application volumes, we are unable to inform unsuccessful applicants.

Please note we are unable to offer sponsorship for this position at this time, including Graduate Visas.