
Insurer Relations Manager
- Hybrid
- London, England, United Kingdom
- London
Job description
About ACTURIS
Acturis is the UK’s leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown every year for the past 25 years with turnover now exceeding £100m. To date, more than 100,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £15Bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today.
The Position
As Insurer Relations Manager at Acturis, you will:
Own and implement the strategy for Insurer & MGA Account Management with this covering Commercial and Personal Lines, UK and International across the Acturis Platform business
Identify Sales opportunities in both existing and prospective insurer and MGA relationships
Directly own and be involved in a number of tier 1 and tier 2 relationships in a combination of "Account Manager" and "Account Director" roles
Development and run a small high performing team of dedicated Insurer Relations Managers who will act in a combined Sales and Account Management role, targeting both new business and cross sell opportunities
Work closely with the Chief Insurance Products Officer, Chief Customer Officer and Chief International Development Officer and Insurance Product owners
Have a dotted line from the project managers / product owners who own the “Account Support” role
Be responsible not just for maintaining the existing relationships but identifying and progressing opportunities for further growth and penetration
Be responsible for negotiating new deals including commercial and contractual arrangements working in conjunction with the Chief Insurance Products Officer, CCO, CDIO and CEO
Be responsible for working across the verticals to ensure we deliver great service to our insurer customers
Be responsible for managing escalation processes within Insurer relationships
Work closely with Head of Broker Account management to align strategy and processes across all partners and customers
Produce regular relationship reporting - RAG report based on tiers
Produce monthly Operation Executive Committee content relating to Insurer relations
Maintain performance monitoring against financial targets and other KPIs
The role will:
Report to the CCO
Have financial Sales and revenue targets (combination of value of new / additional services)
Require an established database of contacts and relationships within the market
The Career Path
As Insurer Relations Manager at Acturis, you will receive structured targets, regular feedback, and an annual performance review. You will follow a clearly defined career path that recognises personal development and contribution to the Company.
As you progress as Insurer Relations Manager you can expect to be responsible for:
Planning/scoping high quality projects, including managing teams and resources
Coaching and providing constructive feedback for junior colleagues
Working with larger Acturis customers and involvement in more complex solutions
Developing and maintaining the strategy for Insurer relationship management
Why Join the Acturis Team?
At Acturis we invest in recruiting, developing and promoting talent. With us you will:
Work with a talented, motivated and friendly group of like-minded colleagues
Learn how to combine innovation and technology to create new business models
Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues
Receive written constructive performance feedback and encouragement to help you be your best at work
Be given real responsibility for your own projects as soon as you are ready
Receive a competitive salary and annual performance-based reviews
Be eligible to participate in annual bonus and Company share incentive schemes depending on performance and seniority
Benefit from private health insurance, disability and health insurance and a Company pension scheme
Flexible working model including a mixture of nationwide client visits, office visits and working from home
Job requirements
Candidate Profile
You will be a self-starter who takes initiative and leads from the front, who is ready go from day one. As part of a team full of brilliant and motivated people, you’ll share our passion for innovation and being a forward thinker.
We are looking for the following attributes:
The successful candidates will have the following attributes:
Customer focussed with an ability to build relationships
Have established contacts and reputation within the market with Insurers and MGAs
Confident & eager to take responsibility
Proactively manages their workload and meeting schedule
Experience of managing and mentoring a small team of highly skilled individuals
Outstanding communication and negotiation skills
A good commercial and legal understanding
Highly organised and self-motivated with a “can do” attitude
Logical approach to providing multiple solutions to client issues.
Ability to quickly learn and adapt to functionality changes and new concepts
Computer capable MS Office programs
Recent experience of the Acturis system
Prepared to travel across the UK and occasionally overseas
Full clean valid driving licence preferable
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