Insurer Account Manager (Remote-ON)

About Acturis Canada

Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over $17bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today. In 2019 we launched our system in Canada with exciting opportunities for growth in a new marketplace and our Canadian head office is based in Victoria, BC.

The Position

As an Insurer Account Manager in our Insurer Relations team you will:

• Act as the primary contact and escalation point for insurer clients on matters of relationship development, future project road mapping, contract management, and invoicing

• Support the implementation and launch of insurance technology solutions for specific client projects through attendance of weekly progress meetings and internal discussions

• Organize and lead periodic meetings with Acturis and Client teams to discuss progress, concerns, and emergent issues as necessary

• Help our Canadian clients understand the options and possibilities for how they can use our highly configurable and complex system

• Collaborate with the Acturis legal team in reviewing and negotiating client contracts

• Collaborate with the Acturis accounts team in organizing client invoicing and payments

• Coordinate cross functional team meetings amongst colleagues locally and globally

• Report to the Insurer Relations Manager, contributing to the expansion and ongoing development of processes within this vertical

The starting salary for this position is between $80,000 to $90,000.

Training

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:

• New joiners receive concentrated initial training and close mentoring

• Colleagues are encouraged to complete industry standard training in relevant topics

• More senior colleagues can choose courses with time set aside and the course paid for

• The Acturis management team run training sessions to pass on experience and best practice

About You

The successful candidate will have following attributes:

• 3-5 years in insurance industry

  • Preference to roles involving relationship management

• Chartered Insurance Professional (CIP) designation or French proficiency would be assets for this role  

• University degree in a related industry or college diploma specifically in insurance

• Strong candidates will:

  • Have experience developing and maintaining strong long-term client relationships

  • Experience with Office applications (Excel, Word, PowerPoint)

  • Experience with Accounting or Billing and Invoicing processes

  • Experience with contract negotiation

  • Skills and experience in stakeholder management (bringing together teams and considering impacted parties)

  • Previous sales experience (demos, understanding client needs and perspectives)

• Flexibility to travel 4-6 times a year throughout Canada

• Must be located in Greater Toronto Area

What happens next?

Think you’ll be a great fit for the Acturis Canada team? Here are what next steps could look like after you apply:

• A member of our recruitment team will reach out to you to schedule a 30-minute online assessment.

• A People Operations representative will schedule an introduction call.

• You will be invited to participate in two case study type interviews.

• References will be contacted and an offer will be sent your way!

Acturis is proud to be an equal‑opportunity employer. We believe diverse teams drive innovation.

If you require any accommodation during the recruitment process, please contact recruitment@acturis.ca