Application Support Analyst

On-site, Hybrid
- Wrocław, Dolnośląskie, Poland
Poland

Job description

At Acturis we can offer you many paths in the development of your professional career.

Whatever you choose today, may be changed by you one day as your work experience increases.
We believe in long-term cooperation and we attribute our success to the dedication and expertise of our colleagues which we heavily invest in.

You will receive structured targets, regular feedback and an annual performance review.

Application Support Analyst:

What will you do?

Assist clients by customizing our Acturis application to meet their needs.
Advise clients on system functionalities and provide guidance.
Resolving customer problems through the queuing system - Jira.
Test configuration changes and assess the impact of new functionalities on tools and processes.
Work with SQL databases to generate reports and develop tailored solutions based on customer requirements.
Create and maintain documentation for both internal use and customer reference.

Job requirements

What do you need to join our team?

Completed university degree,
Fluency in English at min. B2,
Problem solving skills and attention to detail,
Ability to work under time pressure and meet deadlines,
Ability to work both in a team and independently,
Excellent communication and interpersonal skills,
Ability to learn new skills quickly.

Apply

We are always keen to hear from talented individuals who are eager to kick-start their career in IT. If you're interested in starting your career in IT please click “Apply” to send your CV and Cover Letter in English.

If you have been recommended by a member of our staff, please add ‘Recommended by Name Surname’ in the cover letter field.

Application Process

Application > Review > Online Test > Remote interview > In-person interview > Job Offer

Due to the high-volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants.